Welcome to FullStack HR, and an extra welcome to the 156 people who have signed up since last week. If you haven’t yet subscribed, join the 6000+ smart, curious likeminded HR folks by subscribing here:
Just as last week, I have a sponsor with me, and not any sponsor but Holly!
Holly is an AI-powered virtual recruiter. She automates the tedious parts of recruitment by identifying amazing talent and engaging with them at scale.
Consider Holly a smart and eager junior recruiter who, once trained, can save you hours of time so you can focus on what really matters.
Holly starts by reading your job description to come up with the first batch of candidates. From there, she learns from your feedback.
No freelancers?
Looking for more experience?
Only focus on candidates who’ve worked at B2B SAAS companies?
Just tell her (you can even use your voice!), and she’ll hone in on your ideal candidates.
Once you have a list of candidates you’re excited about, you can tell Holly to start reaching out. Once you give a few examples of how you’d do things, she’ll pick that up and can draft LinkedIn connection requests, emails, and soon InMails, so you can just hit the send button.
And that’s just the beginning, as Holly’s still in beta. In the next few weeks, we’re adding candidate review, ‘more of these’, and automated reply drafting to help further you save time in looking for candidates.
As you are here to explore the world of GPTs in HR, be sure to get Holly on your team today. You can try her out for free and lock in her beta price point.
Happy Friday, folks!
Many people have asked me for yet another set of roundtables, e.g., where 10-15 like-minded HR people gather to listen to me speak for 30 minutes and then discuss the potential impact for HR for yet another 30 minutes.
I think these sessions are one of the best ways of learning more about AI from different perspectives as we do it together.
I’ve now released yet another round of roundtables (that’s a lot of rounds).
There are a couple of spots left, and if you sign up now and write an email to me with “Give me the FullStack-special,” I’ll include my online course, “Generative HR and AI,” to your whole HR team.
(Yes, to the WHOLE team - you have the potential to buy AI knowledge for your whole team for an insanely low price… I might regret this).
If you have a learning budget left for 2023, what better way to use it?
I look forward to meeting those of you who sign up, and I’m confident you’ll get value out of this!
Now, let’s dive into today’s subject - GPTs.
(Which we will talk about in the roundtables, for sure!)
Last week, I briefly touched upon GPTs. I poked you about a LeadershipGPT, but that was essentially it. And since then, GPTs have exploded.
They have exploded to the extent that OpenAI has had to pause the intake of new customers due to too many people signing up to try GPTs, either other ones that people have built or to build their own.
But let’s roll back a bit and examine what GPTs are and why they matter.
I should also mention that to access all of what I am about to talk about, you must have a ChatGPT+ account.
What are GPTs?
They are essentially custom-made ChatGPTs. They are usually designed with a specific use case, such as my Salary Navigator. It does one thing, and almost one thing only - it helps determine a good salary for a particular role.
And the beauty is that you, as a user, don’t have to do anything specific other than ask that particular question.
It’s already pre-defined to answer that in the best possible way. That’s the whole point of GPTs - they answer questions. For HR professionals, custom-made GPTs offer a transformative tool tailored to streamline for example HR processes or queries such as what is a good salary fo a given role.
These AI models can be specifically trained to understand and manage HR-related queries, providing accurate, context-sensitive responses to common HR issues.
I mentioned the salary navigator; I’ve also built a custom Swedish Labour Law bot (with 200+ collective agreements), a global Labour Law bot, a Swedish immigration bot, and the LeadershipGPT.
I’ve also heard about companies that have uploaded their manual to their HRIS system and let the chat act as first-line support for all things related to the HRIS. The possibilities with GPTs are massive.
How?
I’ve made a YouTube video to explain this a bit further:
But as you can see, it’s as easy as writing how you want your custom GPT to act - it’s really that simple.
Want to do more advanced integrations?
Provide the API and ask ChatGPT how to use it; it will solve it for you. Put more simply - you don’t need to know how to code anything to create advanced GPTs.
If it’s a PDF you are using, as seen in the video, then it’s super simple - upload the PDF, and voilà - your GPT will utilize the information in that PDF(s). You can upload 10 PDFs; each must be under 25 MB.
Why?
I’ve already alluded to it - this will further escalate the use of ChatGPT. Instead of having to be a “prompt engineer” (I shiver every time I see that as a job title...) - you will be able to interact with all these GPTs - ask your question and you’ll get an answer around the specific issue you had.
One of the downsides is that there will potentially be a lot of GPTs if you need one for each use case.
But I think that will sort itself over time, as we’ve found our defined set of apps on our phones, which was also met with the same resistance - why would anyone download an app for a single use case?
Then there's the whole IP issue. Companies pour resources into those manuals and training materials. If GPTs just memorize and blurts that stuff out, it could get messy legally. My friend Lars made that point, and I gotta agree - proper licensing and access controls need to be figured out.
We also have the copycat issue. Once your GPT is humming along nicely, stopping sneaky folks from replicating or stealing, it could be tough. Proper access controls would help, but still - if you let your golden goose loose, someone might just snatch it up. It’s quite easy to replicate a GPT, and you can ask a custom GPT for their exact instructions, which is then just a Ctrl+C / Ctrl+V away from copying it.
But even given its flaws, it’s well worth exploring GPTs, as mentioned earlier - there are truly stunning potentials with this technology.
Let me use one!
One? There are 100s, if not thousands, available, but remember - you do need to pay for ChatGPT to access them and there’s a waitlist for ChatGPT Plus now.
I’ve listed a few above and Q has listed many more of them here and I look forward to contributing my own here (sorry Q, this week has been a mess!)
Have you tried building Custom GPTs? What’s your take?
I love the title of your article! I am curious as well to see what the future holds with these being able to carry out specific use cases. David Shapiro talks about agent swarms as the likely outcome which (I think) are basically GPTs that can do tasks like setup new employees in your HRIS or post job requisitions. There is a lot of potential for automation and efficiency but also a little bit scary.