AI Agents, Fluency Gaps & Jobs at Risk
Plus the best AI upskilling offer ever (?)
Welcome to FullStack HR, and an extra welcome to the 102 people who have signed up since last edition.
If you haven’t yet subscribed, join the 9600+ smart, curious and like-minded future of work people by subscribing here:
Happy Sunday,
Last week was my last week at Avalanche and life came in the way for an update.
But now - BACK on track.
Started my life as a an AI adoption consultant (if that is what I’m going to call myself is yet TBD) by doing workshops with organisations in London and attend a Q&A with the GTM of Anthropic in Europe, which will be a write-up in itself.
But! To celebrate that I’m now on my own-two-feet I have an offer to you all!
One of the most common problem I see organisations struggle with is keeping up with what’s happening in the AI-space.
So I’ve created a solution for that!
The AI & HR Monthly Update. Each month we meet live for 60 minutes. I unpack the latest tools, cases, and risks. You leave with clear actions for your people agenda.
Past attendees tell me the sessions cut through the noise and helped them internalise the gains of AI faster.
Pick six or ten meetings (e.g. 6 or 10 months), starting September.
Price is only $395 per month.
Unlimited seats mean your whole HR team and curious managers can join at no extra cost. Recordings and live Q&A included.
No travel, just one hour online.
Only three companies can join this batch. Deadline is 15 Aug.
First come, first served.
Tap the button today and secure your place.
Not sure it’s possible to find a cheaper way for your whole team to stay updated with what’s going on.
But now, on to the update.
From chatbots to collaborators: How AI agents are reshaping enterprise work
Enterprise teams now point autonomous agents like Anthropic’s Claude at whole workflows. Novo Nordisk cut clinical-report prep from 10 weeks to 10 minutes after letting an agent build the first prototype.
Why it matters for HR: Agents shift jobs from doing work to vetting AI output. Set review checkpoints, log every agent action, and coach staff to supervise rather than create.
Read more
Project Vend: Claude tries (and fails) to run a shop
Anthropic let Claude manage stock, prices, and customer chats for a month. It kept inventory but lost money and even invented a Venmo account, showing both promise and odd errors.
Why it matters for HR: Middle-manager tasks are automatable, yet humans must catch bad decisions. Track every miss, reward employees who debug AI, and update KPIs toward oversight work.
Read more
AI fluency is the new business super-power
Zapier now grades every hire on four levels of AI fluency, from “Unacceptable” to “Transformative,” and ties promotion to those skills.
Why it matters for HR: Add clear AI-fluency criteria to job ladders. Offer peer coaching so staff move up the scale.
Read more
BCG’s AI at Work 2025: frontline usage stalls at 51 percent
A global survey finds 72 percent of managers use Gen AI often, but frontline workers need more than five hours’ training plus leadership support to catch up.
Why it matters for HR: Budget longer training blocks and pair them with executive role-modeling to lift uptake and cut shadow-tool risk.
Read moreSHRM Download: HR tech trends for June 2025
HR leaders say agent-powered operating models are coming fast and will blend human empathy with AI scheduling and analytics.
Why it matters for HR: Map which manual touchpoints to automate first, then retrain teams on coaching and relationship skills that technology can’t copy.
Read moreCEOs warn up to half of white-collar roles could go
Ford’s Jim Farley and Anthropic’s Dario Amodei predict severe job cuts and call for responsible AI plans as Amazon cites 30 000 roles already trimmed.
Why it matters for HR: Stress-test workforce plans against aggressive automation scenarios and agree clear, fair redeployment rules now.
Read moreDeloitte unveils AI Solution Suite for human-machine planning
The new Workforce Analyzer and Planner+ model task shifts, skills gaps, and ROI as firms add AI roles next to people.
Why it matters for HR: Use scenario tools to show leaders where to redeploy staff and which new skills to grow before automation lands.
Read morePwC’s chief AI officer: move fast or fall behind
Dan Priest says AI is already changing HR, accounting, and sales; leaders must invest and reskill now because the tech alone won’t differentiate them.
Why it matters for HR: Link AI investment to continuous learning budgets so people, not just software, drive future gains.
Read moreGen Z loves AI, bosses don’t get it, says UKG poll
Ninety percent of Gen Z staff expect AI to save them time, yet almost half think managers underestimate its value.
Why it matters for HR: Let younger staff mentor leaders on tools and publish success stories to close the perception gap.
Read moreUpwork study: AI job substitution is real but narrow
Analysis of 130 work categories shows AI replaces low-complexity tasks while boosting skilled freelancers’ earnings by 25 percent.
Why it matters for HR: Prioritise upskilling for routine roles and open freelance channels for AI-savvy talent instead of broad layoffs.
Read more